Privacy Policy

REDCHIP IT SOLUTION INC.
Privacy Policy

Effective Date: February 19, 2019
Last Updated: January 15, 2025

Welcome to RedChip ("we", "our", "us"). We respect your privacy and are committed to protecting it through this Privacy Policy.

This policy explains how we collect, use, disclose, and protect your information when you visit our website www.redchip.com.oh (the “Site”), and your choices about that information.
1. Information We Collect

We may collect and process the following types of information:
a) Personal Information You Provide

When you:

1.1 Register for an account
1.2 Subscribe to a newsletter
1.3 Contact us via form, email, or chat
1.4 Make a purchase or request services

We may collect:

1.5 Full name
1.6 Email address
1.7 Phone number
1.8 Billing and shipping address
1.9 Payment details (processed via third-party gateways)

Company name and job title (if applicable)

b) Automatically Collected Information

When you visit our Site, we may collect:

1.10 IP address
1.11 Browser type and version
1.12 Device type and operating system
1.13 Pages visited and time spent
1.14 Referring URL
1.15 Cookies and similar tracking technologies (see Section 6)

c) Third-Party Information

1.16 We may collect data from:
1.17 Payment processors
1.18 Analytics providers (e.g., Google Analytics)
1.19 Social media platforms if you link or interact with us there

2. How We Use Your Information

We use your information for purposes including:

2. 1 Providing, maintaining, and improving our services
2.2 Personalizing your experience
2.3 Processing payments and transactions
2.4 Communicating with you (e.g., service updates, marketing, customer support)
2.5 Complying with legal obligations
2.6 Preventing fraud, abuse, and security threats

3. Legal Basis for Processing (If Applicable)

Under GDPR and similar laws, we process your personal data under these lawful bases:

3.1 Your consent
3.2 Performance of a contract
3.3 Compliance with legal obligations
3.4 Legitimate business interests

4. How We Share Your Information

We do not sell your personal data. We may share your data with:

4.1 Service providers and vendors (e.g., hosting, payment processing, marketing)
4.2 Legal authorities if required by law
4.3 Business partners in case of a merger, acquisition, or asset sale
4.4 Analytics and performance tools
4.5 All third parties are required to maintain the confidentiality and security of your data.

5. Data Retention

We retain your data for as long as necessary to:

5.1 Fulfill the purposes we collected it for
5.2 Comply with legal, regulatory, or contractual obligations
5.3 Resolve disputes
5.4 Enforce our agreements

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These may include:

6.1 Strictly Necessary Cookies (for functionality)
6.2 Performance Cookies (analytics)
6.3 Targeting/Advertising Cookies

You can control cookie preferences through your browser settings or by using opt-out mechanisms (e.g., via Cookie Consent banners).

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

7.1 Access, correct, or delete your data
7.2 Object to or restrict processing
7.3 Withdraw consent
7.4 Receive a copy of your data (data portability)
7.5 Lodge a complaint with a data protection authority

To exercise your rights, contact us at: privacy@redchip.com.ph

8. Data Security

We implement industry-standard security measures including:

8.1 Encryption (SSL/TLS)
8.2 Firewalls and access controls
8.3 Regular audits and vulnerability scans

However, no online system is 100% secure. We encourage you to use strong passwords and monitor your account regularly.
9. International Data Transfers

If you are located outside Oman, your data may be transferred to and processed in countries with different data protection laws. We ensure such transfers comply with applicable laws and use appropriate safeguards.

10. Children’s Privacy

Our services are not directed to individuals under 13 (or applicable local age of consent). We do not knowingly collect data from children. If you believe we have, please contact us to delete it.

11. Third-Party Links

Our Site may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before submitting information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated “Effective Date.” If material changes occur, we will notify you via email or website notice.